Vision, Mission, Values, Principles

All individuals involved in administrative justice are trained and certified.

Recognized as a national leader in the delivery of administrative justice training; and evaluation of tribunal members, staff, and advocates to assure fairness and procedural expertise.


In fulfilling our Mission, we are:

  • Progressive and innovative in meeting our clients’ expectations;
  • Responsive to learners’ needs;
  • Respectful of members’ involvement, commitment and dedication;
  • Fiscally responsible through sound governance; and
  • Professional and qualified.


Click any one of our principles below to learn more about what they mean.

Need to Know Principle Summary:

The reason for learning something is, adults want to learn things that are applicable and useful, that are relevant to them or relevant to there values, and that fill in the gaps in their individual learning. For each concept they learn they want to know why they have to learn a specific concept. They could ask themselves, “How does what you are telling me right now relate to my objective in being here? Why is this relevant?”

Foundation Principle Summary:

The Essence of this principle is that learners, particularly adult learners build on what they already know. Adults learn more effectively through experiential techniques of education such as discussion or problem-solving.

Self-Concept Principle Summary:

Adult learners want some control over their education through options and choices. They want the opportunity to direct their own learning and have opportunity for self assessment. The goal is to find ways to provide adult learners with opportunities to direct their own learning and enhance the experience of working in small groups.

Readiness Principle Summary:

Readiness to learn occurs when the learner is receptive to learning and is willing and able to participate in the process. Adults are ready to learn when the need arises. Adults learn when they choose to learn and commit to learn. that desire to learn usually coincides with the transition from one developmental stage to another and is related to developmental tasks, such as career planning, acquiring job competencies, improving job performance etc. Often however, adults perceive employer provided training as employer-required training.

Orientation Principle Summary:

Whats do we mean by orientation? This means learners want to understand how to address the problem they are encountering. Participants are engaged in finding a solution for them, which means encouraging participants to define the “problem” and guide them to a “solution” in solving it. They learn from each other.

Motivation Principle Summary:

An older adult student wants to learn useful information and be recognized for their experience and skills but may be resistant to being taught. To overcome this resistance, adult learners need to be intrinsically motivated to learn. Activities that foster personal development and sharing of experience can be helpful.