View the categories below about some of the most common questions we receive about our services and programs:
Still don’t see what you’re looking for?
- Email: info@foaj.ca or Phone: 855-466-0501
Course Information
What is the natural flow of the courses?
- Principles of Administrative Justice
- Interpreting Legislation
- Evidence
- Decision-Making
- Decision-Writing
- Presenting Cases before Tribunals
- Plain Language: Building Results
- Understanding Equity, Diversity, and Inclusion in Tribunals
- Effective Hearings
- Case Management Practices
- Investigations
What time does a livestream course start and end?
- 8:30 am – 12:00 pm (Mountain Time) each day, please refer to your confirmation letter as times may vary.
How will I know that I am accepted into a course?
- You will receive a confirmation letter with the required information 10 days before the course.
What is expected of me before and during the course?
- The course includes individual work before the course and between the course dates as well as small-group and course exercises.
- The course will include pre-course work and work expected to be completed between course dates.
- Be open to learning. Participate freely. Listen attentively.
- Engage in discussions and group exercises to maximize learning opportunities.
- To earn certificates toward the Certificate, 100% attendance is required.
What if I am unable to attend the full course?
- You will not receive credit for the course.
Can I take the same course twice?
- Yes, you may take it again at a reduced rate. This only applies to regularly scheduled livestream courses.
Prerequisites
Are there prerequisites?
- The Principles of Administrative Justice (POAJ) course is the introductory course offered by the Foundation, and effective September 1, 2023, it is a prerequisite for other courses. The Principles course is offered to administrative decision-makers, investigators, administrators, and advocates. This course provides learners with a better understanding of the broader role and responsibilities of administrative decision-makers and of the tribunal and administrative law processes. It creates a solid foundation, so learners have the knowledge, skills, and understanding of administrative law principles. By completing this prerequisite, learners will have the tools and competencies to become successful in their professional development journey. Effective September 1st, 2023, the Principles of Administrative Justice course will be a prerequisite before attending the following courses:
- Interpreting Legislation
- Evidence
- Decision-Making
- Decision-Writing
- Presenting Cases before Tribunals
- Effective Hearings
- Investigations
- Case Management Practices
- The Certificate in Tribunal Administrative JusticeTM is a prerequisite for any Advanced courses.
Why do you require prerequisites?
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Prerequisites ensure a level playing field, providing a consistent knowledge base for all learners, regardless of background or experience. The Principles of Administrative Justice (POAJ) course supports the natural flow of learning to subsequent courses, covering foundational knowledge and key principles. By completing this prerequisite, learners will have the tools and competencies to become successful in their professional development journey.
Prerequisites prepare the learners to be successful in the course and cover materials that you will be expected to know before moving on to the next course.
Course Manual and Exam
Do I have to write the exam at the end of my course?
- The exam is optional. However, to be eligible for CTAJ™ credits, you must write the exam and pass.
How will I get my exam results?
- You will receive your exam results within two weeks of writing the exam via email. Results are given as successful and unsuccessful.
What if I am unsuccessful in passing the exam?
- If you are unsuccessful in passing the exam, you will be contacted by phone to discuss your options for a rewrite or a retake of the course.
Payment
Do I get a tax receipt for the courses I have taken and paid for myself?
- The Government of Canada, HRSDC, has approved the Foundation as an educational institution authorized to issue receipts that may qualify for Tuition Tax Credit under the Income Tax Act. Individuals who pay their own course fees may be able to use the fees from our courses on their income tax. It is important that speak you to your tax professionals to get clarification.
What is the transfer/withdrawal fee?
If you register for a course, clinic, or workshop and need to transfer:
- a $50.00 fee (plus applicable taxes) will be charged.
If you register for a course, clinic, or workshop and need to withdraw:
- a $100.00 fee (plus applicable taxes) will be charged.
If you register for any training event and do not attend a refund will not be provided.
If you register for any training event and you are unable to attend, you can substitute another person at no additional charge, two business days before the course start. The substitution must have the required prerequisite to attend the event.
The Foundation reserves the right to cancel any event it deems necessary and if so, will fully refund all registration fees but is not responsible for any other costs or expenses.
CTAJ™ Program
Why get your Certificate in Tribunal Administrative Justice™?
- More tribunals are using the certificate as a qualification to sit on their board
- Organizations are using our training as a compensation incentive
- Demonstrate your knowledge and skills through the independent assessments
- Professional development
- Make a greater impact on your tribunal
- Reduction in decisions appealed
- Save time, money, and resources
- Provide an avenue of evaluation and support competencies in all administrative justice roles
- Support that all parties of the appeal process taking their relevant certification provides administrative justice standards and best practices
- Support a higher quality appeal process for all participants
How many CTAJ™ credits do I receive if I pass the exam?
- 7-hour course – 7 credits
- 14-hour course – 14 credits
When do I apply for the CTAJ™ and what happens after?
- When you have completed the requirements, submit your application form and payment.
- You may use the CTAJ™ designation once they have completed the certificate requirements, completed the application, and paid the application fee.
- You will receive your Certificate at the graduation ceremony that is held in conjunction with our Annual General Meeting. If you are unable to attend the event, we will mail your Certificate after the graduation ceremony.
The Importance of Continuing Professional Development
Membership
Do I have to be a member to register for a course?
- No, however becoming a member saves money on each course fee.