Plain Language: Building Results

Course Description

Plain Language: Building Results is a 7 hour workshop that helps you write documents—ranging from decisions, opinions, and reports to applications, commencing documents, and emails—that are easy for your audiences to read, understand, and use. The workshop presents practical techniques for streamlining the writing process, determining content and structure, highlighting key messages, cutting wordiness, reducing ambiguity and generally getting the message across. You will learn through examples, exercises and before-and-after excerpts. This course qualifies for the Certificate in Tribunal Administrative Justice™ (CTAJ™). (7 Professional Education Hours)

As an added value to the course, you will receive personal feedback in plain language on a portion of your supplied writing.

The objectives of this course are to:

  • Show why plain language matters, to both readers and writers
  • Provide techniques and tools that result in clear, accessible documents that readers can understand and use
  • Introduce a versatile approach that helps writers shape different documents for different readers

Course Outcomes – Participants will take away:

  • knowledge of different types of reader and what each needs (and doesn’t need) from a document
  • tips for structuring their documents and deciding on content based on readers’ needs
  • techniques for ensuring that readers can find, understand, and act on key messages
  • seven tools for writing in plain language (the CP SAVES model)
  • tips for making their writing more dynamic, engaging, and memorable
  • tips for using layout and design to improve readability
  • strategies for evaluating the readability of their documents
  • personal feedback on their writing skills

In-Person or Livestream: $850.00 Members / $1,100.00 Non Members

e-Learning: $1,100.00