Plain Language: Building Results

Plain Language: Building Results is a one-day course that will help participants write documents—ranging from decisions, opinions, and reports to applications, commencing documents, and emails—that are easy for their audiences to read, understand, and use. The course will present practical techniques for streamlining the writing process, determining content and structure, highlighting key messages, cutting wordiness, reducing ambiguity, and generally getting the message across. Participants will learn through examples, exercises, and before-and-after excerpts. This course qualifies for the Certificate in Tribunal Administrative Justice™ (CTAJ™). (7 Professional Education Hours)

As an added value to the course, you will receive personal feedback in plain language on a portion of your supplied writing.

The objectives of this course are to:

  • Show why plain language matters, to both readers and writers
  • Provide techniques and tools that result in clear, accessible documents that readers can understand and use
  • Introduce a versatile approach that helps writers shape different documents for different readers

Course Outcomes – Participants will take away:

  • knowledge of different types of reader and what each needs (and doesn’t need) from a document
  • tips for structuring their documents and deciding on content based on readers’ needs
  • techniques for ensuring that readers can find, understand, and act on key messages
  • seven tools for writing in plain language (the CP SAVES model)
  • tips for making their writing more dynamic, engaging, and memorable
  • tips for using layout and design to improve readability
  • strategies for evaluating the readability of their documents
  • personal feedback on their writing skills

$850 Members / $1,100 Non Members

Will be available through e-Learning Fall 2019.